Claims Canada

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Message from the President

June 2, 2016 Fred Plant, President, Canadian Independent Adjusters' Association

Fred Plant, President, President of the Canadian Independent Adjusters’ Association, comments on insurance claims arising from the wildfire in and near Fort McMurray, Alberta

Feature Insurance

Adjusting Fort McMurray’s Firestorm

June 1, 2016 Heather Sanderson

Business Interruption & Civil Authority Coverage Issues with the Fort McMurray, Alberta wildfire

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Feature Insurance

Shrinking the Training Room

June 1, 2016 Emily Atkins, Editor

The evolving nature of the p&c insurance industry is altering the independent adjuster’s career path and the skills needed to advance along it. Opinions vary, but all agree that the new environment is here to stay. Those who plan to take advantage will be most likely to prosper.

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Employing Location Intelligence to Deliver on the Promise of P&C Coverage

June 1, 2016 Rob Daleman, VP, Corporate Marketing, DMTI Spatial

Location intelligence is an important tool for property insurance claims managers. In a major catastrophe, insurers can plot the area of impact and get a total of aggregate risk in the area.

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The Over/Under on Property Insurance

June 1, 2016 Timothy Zimmerman and Ari Singer

The importance of determining the value of a commercial property when applying for insurance

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Making a Connection

June 1, 2016 Emily Atkins, Editor

Communications and integrity are key for Warren Garrett of RF Moore Claims Services Ltd.

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Feature Insurance

Proactive Claims Communication: A Lost Art in Customer Service

June 1, 2016 Dara Banga

Insurance claims adjusters need the trust of their policyholders

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Feature Insurance

Dash Cam Evidence

April 1, 2016 John Seyler, President, Integrated Insurance Resources Inc.; and Mike Furyk, student-at-law, Blouin Dunn LLP

Onboard cameras can minimize fraud, encourage early settlements and save insurance companies costs

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Loss in Translation

April 1, 2016 Emily Atkins, Editor

Making the complex clear brings satisfaction to Andy Williams and the team at AMG Claims Inc.

Feature AssociationsInsurance

La Plume du Président

April 1, 2016 Fred Plant, president, ACEI

Notre profession est une profession noble; vous devriez être fiers du travail important que vous accomplissez chaque jour, c’est-à-dire d’offrir le produit du secteur de l’assurance de dommages au Canada. L’un des nombreux avantages d’être président national de l’Association canadienne

Feature AssociationsInsurance

Message from the President

April 1, 2016 Fred Plant, President, Canadian Independent Adjusters' Association

Ours is a venerable profession and you should be proud of the important work you do, every day, delivering the product of the Property & Casualty Insurance Industry in Canada. As a profession we have a responsibility to determine and

Feature Insurance

Challenges in Fire Damage Assessment and Remediation: Forensic Engineering Perspectives

April 1, 2016 Kirsten Hoedlmoser, Chemical and Environmental Engineer and Intermediate Associate, Giffin Koerth Forensic Engineering and Science

Lack of guidelines makes fire remediation a tricky science.