Claims Canada

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Message from the President

January 1, 2017 Heather Matthews, President, Canadian Independent Adjusters' Association

You cannot turn a page, open a news article, turn on the television or even have a conversation without technology somehow weaving its thread in. We are bombarded with the latest advancements in all industry sectors. In my last message

Feature Insurance

Message from the President

November 3, 2016 Heather Matthews, President, Canadian Independent Adjusters' Association

Message from the president of the Canadian Independent Adjusters’ Association

Feature Insurance

Message from the President

August 3, 2016 Fred Plant, President, Canadian Independent Adjusters' Association

Ours is a principled profession and you should be proud of the important work you do, every day, delivering the product of the Property & Casualty Insurance Industry in Canada. Independent Adjusting in Canada is taking a new direction. No

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Proactive Claims Communication: A Lost Art in Customer Service

June 1, 2016 Dara Banga

Insurance claims adjusters need the trust of their policyholders

Feature Insurance

Loss in Translation

April 1, 2016 Emily Atkins, Editor

Making the complex clear brings satisfaction to Andy Williams and the team at AMG Claims Inc.

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Feature InsuranceLegal

Nudging Claimants

February 1, 2016 Craig Harris, Freelance Writer

The field of behavioural economics could have potential applications in insurance claims, fraud deterrence, injury management, driver safety and client service, some experts contend. Led by academics such as Richard Thaler, Cass Sunstein and Dan Ariely, behavioural economics holds that

Feature InsuranceLegal

Insurance Decisions

February 1, 2016 Chris Dunn, partner; and Josiah MacQuarrie, associate, Dutton Brock LLP

A review of the ten most important insurance coverage cases of 2015

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Future Thinkers

February 1, 2016 by Angela Stelmakowich

Adjusters ready to take on new claims environment. Change, it seems, is the only constant.

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Changing the Environment

February 1, 2016 Emily Atkins, Editor

Pieter Heydenrych is set to adjust environmental claims and move the social needle as well

Fred Plant, president, Canadian Independent Adjusters' Association; senior VP, Atlantic at ClaimsPro; former president, Plant Hope Adjusters; 2008 president, CIAA
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Message from the President

February 1, 2016 Fred Plant, President, Canadian Independent Adjusters' Association

Ours is a noble profession and you should be proud of the important work you do, every day – delivering the product of the Property & Casualty Insurance Industry in Canada. The Ontario Chapter of the Canadian Independent Adjusters’ Association