Claims Canada

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First General Ottawa owners presented with Golden Flame award

August 1, 2013 by Claims Canada

Owners of First General Ottawa, Richard Crate and Gerry Denomme were pleased to be presented with a Gold Flame plaque by WICC in recognition of their continued generous support over the past three years. First General Ottawa was presented with

Jason Guihan, environmental technologist,  Giffin Koerth Inc.
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Rethinking the Retrofit

August 1, 2013 Jason Guihan

Who pays for damages caused by ill-conceived home/building energy retrofits?

Dr. Jason Mazzarella, specialist, chronic pain
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Contending with Chronic Pain

August 1, 2013 Dr. Jason Mazzarella

Surveys find two-thirds of professionals find pain is not well managed, and insurance companies face challenges when trying to quickly resolve motor vehicle accident claims involving complaints of chronic pain.

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Alberta gets 5% increase for mandatory auto insurance

August 1, 2013 by Claims Canada

Alberta’s Automobile Insurance Rate Board will allow premium levels for mandatory auto insurance to increase by up to 5%, effective Nov. 1, it announced in late July. Insurance companies have the option to implement all or part of that increase

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First notice of loss sets tone for claims experience

August 1, 2013 by Claims Canada

The first notice of loss call a customer makes to their insurance provider after a collision or having vehicle damage “sets the tone” for their overall claims experience, notes a new satisfaction survey from J.D. Power. That first phone call

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Itech appoints new emergency response project manager

August 1, 2013 by Claims Canada

Itech Environmental Services is pleased to officially welcome Chris Andrews as Project Manager for Emergency Response and Industrial Services. Chris is a well-established hazardous materials specialist and business development professional. He brings 14 years of extensive experience in emergency response

Keith Stephen, environmental engineer, Giffin Koerth Inc.
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Varied Facets of a Fire Loss

June 1, 2013 Keith Stephen

The key environmental, health and safety considerations in the event of a property fire claim

Kadey B.J. Schultz, partner, Hughes Amys LLP
Feature Legal

MIG: Gone with the wind?

June 1, 2013 Kadey B.J. Schultz, Jason Frost and Joy Stothers

In a ruling in favour of Lenworth Scarlett, an arbitrator for the Financial Services Commission of Ontario released the first decision in consideration of the Minor Injury Guideline (MIG) of the province’s automobile insurance regulation.

David Borthwick, president, Accessible Solutions Inc.
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Team Approach

June 1, 2013 David Borthwick

Before carrying out modifications on the home of a catastrophically impaired motor vehicle accident victim, you need an assessment from both an occupational therapist and a housing expert.

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Canadian Collision Industry Forum

April 1, 2013 by Claims Canada

More than 400 repairers, insurers and suppliers representing the insurance claims and collision repair industries attended the Canadian Collision Industry Forum (CCIF) meeting on Saturday January 25 in Toronto. A panel discussing top CCIF action items included: Flavio Battilana, CSN

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Feature Legal

FSCO nears halfway point of mediation backlog pilot

April 1, 2013 by Claims Canada

The Financial Services Commission of Ontario (FSCO) is reaching the midway point of a six-month pilot aimed at streamlining part of its mediation process and saving mediators’ time. Effective Jan. 2, the pilot program allows the parties involved in mediation

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Feature Commercial LinesLegal

The Big Mingle

April 1, 2013 by Claims Canada

Hundreds of insurance claims industry guests attended the 7th Annual Post CICMA/CIAA Joint Conference Cocktail on Feb. 5, 2013. Entitled The Big Mingle, the event featured a Big-Top theme. Giffin Koerth Forensic Engineering and Blouin Dunn LLP hosted the event,