Claims Canada

Segment
Claims

Feature Insurance

Adjusting Fort McMurray’s Firestorm

June 1, 2016 Heather Sanderson

Business Interruption & Civil Authority Coverage Issues with the Fort McMurray, Alberta wildfire

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Feature Insurance

Shrinking the Training Room

June 1, 2016 Emily Atkins, Editor

The evolving nature of the p&c insurance industry is altering the independent adjuster’s career path and the skills needed to advance along it. Opinions vary, but all agree that the new environment is here to stay. Those who plan to take advantage will be most likely to prosper.

Feature Insurance

Employing Location Intelligence to Deliver on the Promise of P&C Coverage

June 1, 2016 Rob Daleman, VP, Corporate Marketing, DMTI Spatial

Location intelligence is an important tool for property insurance claims managers. In a major catastrophe, insurers can plot the area of impact and get a total of aggregate risk in the area.

Feature InsuranceMarkets / Coverages

Making a Connection

June 1, 2016 Emily Atkins, Editor

Communications and integrity are key for Warren Garrett of RF Moore Claims Services Ltd.

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Feature Insurance

Proactive Claims Communication: A Lost Art in Customer Service

June 1, 2016 Dara Banga

Insurance claims adjusters need the trust of their policyholders

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Loss in Translation

April 1, 2016 Emily Atkins, Editor

Making the complex clear brings satisfaction to Andy Williams and the team at AMG Claims Inc.

Feature AssociationsInsurance

La Plume du Président

April 1, 2016 Fred Plant, president, ACEI

Notre profession est une profession noble; vous devriez être fiers du travail important que vous accomplissez chaque jour, c’est-à-dire d’offrir le produit du secteur de l’assurance de dommages au Canada. L’un des nombreux avantages d’être président national de l’Association canadienne

Feature AssociationsInsurance

Message from the President

April 1, 2016 Fred Plant, President, Canadian Independent Adjusters' Association

Ours is a venerable profession and you should be proud of the important work you do, every day, delivering the product of the Property & Casualty Insurance Industry in Canada. As a profession we have a responsibility to determine and

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Feature InsuranceLegal

Monk v. Farmers’ Mutual Insurance Co. (Lindsay): Further Lessons in Policy Language and Interpretation

February 1, 2016 Michael S. Teitelbaum, partner; and Ashley Peacock, associate Hughes Amys

Introduction In Monk v. Farmers’ Mutual Insurance Co. (Lindsay), [2015] ONCA 911, the Court of Appeal reversed the motion judge’s decision1 that the “faulty workmanship” exclusion applied to both direct and indirect damages. The Court ruled that the motion judge’s

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Feature InsuranceLegal

Nudging Claimants

February 1, 2016 Craig Harris, Freelance Writer

The field of behavioural economics could have potential applications in insurance claims, fraud deterrence, injury management, driver safety and client service, some experts contend. Led by academics such as Richard Thaler, Cass Sunstein and Dan Ariely, behavioural economics holds that

Feature InsuranceLegal

Insurance Decisions

February 1, 2016 Chris Dunn, partner; and Josiah MacQuarrie, associate, Dutton Brock LLP

A review of the ten most important insurance coverage cases of 2015

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Feature Insurance

Future Thinkers

February 1, 2016 by Angela Stelmakowich

Adjusters ready to take on new claims environment. Change, it seems, is the only constant.