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Pinnacle Adjusters Group. From left to right:  Chris Gullison, Mina Pallotta, Sue Lewis, Michael Lander, John Scott, Ray Proctor.  Absent is Marc Newburgh.
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Pinnacle Position

June 1, 2015 Craig Harris, Freelance Writer

Ray Proctor says that Toronto-based Pinnacle Adjusters Group’s business model stems from a simple promise – “exceptional adjusting at a reasonable rate.”

Albert Poon, President, Canadian Independent Adjusters' Association
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Message from the President

April 1, 2015 Albert Poon, President, Canadian Independent Adjusters' Association

What does it mean to be a “professional?” It’s certainly a term thrown around a lot these days, but what does it really entail? There are many ways the word is used – paid versus non-paid (i.e. professional vs. amateur

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Artful Adjusting

April 1, 2015 by Claims Canada

Features of Fine Art Coverage

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IBC gives thumbs up to B.C. earthquake report

April 1, 2015 by Claims Canada

The Insurance Bureau of Canada (IBC) is applauding the government of British Columbia’s earthquake preparedness report, which recommends that the provincial and federal governments engage with the insurance industry and other key stakeholders to develop a strategy on disaster resilience

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Feature AssociationsLegal

Alberta rules on distracted driving supported by industry

April 1, 2015 by Claims Canada

The Insurance Bureau of Canada (IBC) is applauding proposed requirements in Alberta – which received the green light in the provincial legislative assembly – that seek to curb distracted driving by beefing up fines and penalties for texting while behind

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Feature Commercial LinesLegal

Federal government wants more insurance for railways

April 1, 2015 by Claims Canada

A bill proposing to mandate specific levels of insurance for Canadian railway operators – of $1 billion in some cases – was tabled March 30 in Ottawa for second reading in the House of Commons. MPs debated Bill C-52, the

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Leakage!

April 1, 2015 Craig Harris, Freelance Writer

The notion that insurers can better control their claims/indemnity spend through streamlining, cost cutting and efficiency initiatives has gained momentum in Canada in recent years. Many insurance companies are finding ways to plug financial “leakage” in claims handling – a term not always popular with claims managers. Independent adjusters understand the reasons behind this focus on costs, but caution that a proper approach to claims adjudication should prevail.

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Water damage claims increasing: Aviva Canada

April 1, 2015 by Claims Canada

With the late winter thaw happening around the country, Aviva Canada Inc. noted recently that the frequency and severity of water damage claims is on the rise. “2013 was our worst year for water damage in part due to flooding

Jonathan Hodes, partner, Miller Thomson
Feature Legal

Fire, Pollution and Exclusion

April 1, 2015 Jonathan Hodes, partner, Miller Thomson

Pollution resulting from fire is not necessarily subject to insurance exclusion, says B.C. Court.

Mary Allen, principal, InsightaaS
Feature Markets / Coverages

Location, Location

April 1, 2015 Mary Allen and Michael O'Neil, principals, InsightaaS

New technologies, such as location-based intelligence, are helping insurers mitigate catastrophe risk.

Michael S. Teitelbaum, partner, Hughes Amys LLP
Feature Legal

No Contract is an Island

April 1, 2015 Michael S. Teitelbaum, partner, Hughes Amys LLP

How the Supreme Court of Canada “Sattva” decision may affect insurance policy interpretation.

Philip Sarvinis, Managing Principal, Building Science and Restoration practice, Read Jones Christoffersen and President, Building and Concrete Restoration Association of Ontario
Feature Commercial Lines

Understand The Tension

April 1, 2015 Derek Gibson, Project Engineer; and Philip Sarvinis, Managing Principal, Building Science and Restoration practice, Read Jones Christoffersen

Adjusters can help with disaster assessment of post-tensioned reinforced concrete structures.