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IBC gives thumbs up to B.C. earthquake report

April 1, 2015 by Claims Canada

The Insurance Bureau of Canada (IBC) is applauding the government of British Columbia’s earthquake preparedness report, which recommends that the provincial and federal governments engage with the insurance industry and other key stakeholders to develop a strategy on disaster resilience

Albert Poon, President, Canadian Independent Adjusters' Association
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Message from the President

February 1, 2015 Albert Poon, President, Canadian Independent Adjusters' Association

 The start of a New Year marks a fresh beginning – and so it is for our national association. In early February, the CIAA membership concluded our mid-year meeting with the affirmation of our strategic plan. This will guide our

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Condo Coverage

February 1, 2015 Insurance Institute of Canada

Assessing the Scene

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The Cat Issue

February 1, 2015 Craig Harris, Freelance Writer

Emergent trends in catastrophe management involve the use of location intelligence, satellite imagery and even early experiments with drones. The goal for insurance companies is to gather highly specific information to efficiently dispatch adjusters to target areas hit by natural disasters. However, the 48th annual joint CICMA/CIAA conference held in Toronto February 3 showed that catastrophes often extend to more than “just the weather.” And when it comes to dealing with CATs, attendees learned that the core fundamentals of adjusting haven’t really changed.

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Adapting to Extreme Rainfall

February 1, 2015 Sophie Guilbault, research coordinator, Institute for Catastrophic Loss Reduction

The Institute for Catastrophic Loss Reduction celebrates leadership amongst Canadian cities in its latest publication.

Trevor Cortese, president and owner, TC Insurance Adjusters
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AB Adjusting, Diversified

February 1, 2015 Craig Harris, Freelance Writer

Trevor Cortese has a passion for and niche in helping injured people get appropriate compensation. That hasn’t, however, stopped his London, Ontario-based firm, TC Insurance Adjusters Ltd., from spreading its wings.

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Top 10 Insurance Decisions

February 1, 2015 Chris Dunn, partner; and Josiah MacQuarrie, associate, Dutton Brock LLP

A review of the ten most important insurance coverage cases of 2014.

Randy Henderson, Arcon Forensic Engineers
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Water: The Structural Enemy

February 1, 2015 Randy Henderson

An exploration of the sources and causes of property damage claims

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Condo Coverage

December 1, 2014 Insurance Institute of Canada

Parsing the Property Policy

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Doubled up on different strokes

December 1, 2014 Insurance Institute of Canada

For some losses, both the condo corporation’s insurance and the condo owner’s insurance will need to respond. If the condo owner has coverage from the same carrier that the condo corporation uses, this can smooth the claims settlement and coordination

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Drug-related teen driver deaths on the rise

December 1, 2014 by Claims Canada

The number of teen fatalities in auto collisions involving drug use rose significantly between 2000 and 2010, to a point that is as serious as drinking and driving, according to a new review from State Farm. Based on secondary research

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Going Mobile

December 1, 2014 Craig Harris, Freelance writer

The rapid take-up of mobile devices by newer generations of consumers may spell big changes for the claims management process. Mobile claims technology in the form of tablets and other tools have existed for some time for adjusters and insurance companies, but to date only a handful of insurers have experimented with mobile apps for customers. How will mobile technology evolve for insurance companies, clients and adjuster partners? Should insurer mobile apps be directed to customer, or adjuster, functionality? And how will the integration process work for all parts of the claims value chain?