Claims Canada

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Going Mobile

December 1, 2014 Craig Harris, Freelance writer

The rapid take-up of mobile devices by newer generations of consumers may spell big changes for the claims management process. Mobile claims technology in the form of tablets and other tools have existed for some time for adjusters and insurance companies, but to date only a handful of insurers have experimented with mobile apps for customers. How will mobile technology evolve for insurance companies, clients and adjuster partners? Should insurer mobile apps be directed to customer, or adjuster, functionality? And how will the integration process work for all parts of the claims value chain?

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IBC, Brokers pleased with passage of Bill 15 in Ontario

December 1, 2014 by Claims Canada

The Insurance Bureau of Canada said November 20 it welcomed the news that the Ontario legislature has passed Bill 15, the Fighting Fraud and Reducing Automobile Insurance Rates Act. “It’s a great step and strikes a blow at those in

Scott Matheson, Associate, Field Law
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Diminished Value

December 1, 2014 John Gilbert, Associate; and Scott Matheson, Associate, Field Law

Recent court decisions reveal a changing landscape in Alberta on determining how much a vehicle involved in an accident is worth.

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Feature Commercial Lines

Collaboration key to EQ preparedness: government

December 1, 2014 by Claims Canada

Earthquake preparedness demands taking steps now to build resilient communities that can better withstand and recover from the impacts of natural disasters and other emergencies, Steven Blaney, Canada’s minister of public safety and emergency preparedness, emphasized during a speech in

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Feature Legal

Lessons in Policy Language

December 1, 2014 Michael Teitelbaum, Partner, Hughes Amys LLP

Ontario Court gives a plain and simple reading of the faulty workmanship exclusion.

Albert Poon, President, Canadian Independent Adjusters' Association
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Message from the President

December 1, 2014 Albert Poon, President, Canadian Independent Adjusters' Association

As I pen this message the Christmas Season is just coming into full swing; however, by the time it is published all the festivities will have come and gone and many claims professionals from across Canada will be assembling at

Brian Polimeni runs Georgian Claim Services in Barrie, Ontario in partnership with his wife Anjelica Relic and niece Tristina Relic.
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All in the Family

December 1, 2014 Craig Harris, Freelance writer

Georgian Claim Services Inc. has a unique commitment to quality that transcends the traditional employer- employee relationship.

Laura A. Wright, Associate Counsel, Alexander Holburn Beaudin + Lang LLP
Feature Legal

Is Anybody Home?

December 1, 2014 Laura A. Wright, Associate Counsel, Alexander Holburn Beaudin + Lang LLP

A British Columbia court clarifies the scope of vacancy exclusion in the homeowner’s insurance policy.

Neil Colville-Reeves, partner, Samis + Company
Feature Legal

Trends in Subrogation

December 1, 2014 Neil Colville-Reeves, partner, Samis + Company

Subrogation has historically been the forgotten corner of a claims department – it shouldn’t be, one lawyer argues.

Albert Poon, president of the Canadian Independent Adjusters' Association and director of operations at Cunningham Lindsey Canada Claims Services Ltd. Photo: Patrick Thompson
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Time to Regroup

October 1, 2014 by Claims Canada

Albert Poon leads the Canadian Independent Adjusters’ Association in what he calls a “critical year” for the organization.

Josiah T. MacQuarrie, lawyer, Dutton Brock LLP
Feature Legal

Missed Opportunity

October 1, 2014 Josiah T. MacQuarrie, lawyer, Dutton Brock LLP

Ontario Court of Appeal fails to clarify the duty to defend an additional insured.

Daniel Strigberger, partner, insurance litigation group, Miller Thomson LLP.
Feature Legal

Priority of Payment

October 1, 2014 Daniel Strigberger, partner, insurance litigation group, Miller Thomson LLP

Establishing a “nexus” or connection is key to finding out which insurance company pays, as one legal case shows.